We may collect the following types of information when you use our Platform:
Personal Information: Name, mobile number, email address, billing address, and payment details.
Transaction Information: Details of mobile recharges, bill payments, and other transactions you carry out through the Platform.
Device Information: IP address, device type, operating system, and browser details.
Usage Data: Information about how you interact with our Platform, including log data and cookies.
We use the information we collect for purposes such as:
Providing and managing our recharge and bill payment services.
Processing transactions and sending confirmations.
Communicating with you regarding updates, offers, and customer support.
Enhancing the security and functionality of our Platform.
Complying with legal obligations.
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers & Payment Gateways: To process payments and complete transactions.
Regulatory Authorities: When required by law, legal process, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our Platform may use cookies and similar technologies to enhance your user experience, analyze traffic, and personalize content. You may manage your cookie preferences through your browser settings.
You have the right to:
Access, update, or correct your personal information.
Request deletion of your personal data, subject to legal and contractual obligations.
Opt-out of receiving promotional communications.
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party websites.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any significant changes will be communicated to you. Continued use of our services after changes indicates your acceptance of the revised policy.
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“From instant mobile top-ups to secure electricity, gas, and water bill payments – NEXAPAY makes every transaction simple, safe, and seamless.”
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